Privacy Policy

Effective Date: December 2024

At San Antonio Carpet Restoration (referred to as “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of personal data we collect, how we use it, and the steps we take to ensure your information is protected.

By using our website, SanAntoniocarpetcleaningsolution.com, and engaging with our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information in various ways when you visit our website, contact us, or use our services. This may include:

• Personal Identification Information: Name, phone number, email address, and other information you provide when you contact us for a quote, make an inquiry, or schedule an appointment.
• Non-Personal Information: IP address, browser type, device type, and browsing activity on our website, which helps us enhance user experience.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support.
• Process your service requests and manage your appointments.
• Improve our website’s functionality and user experience.
• Send promotional offers, newsletters, and updates about our services (if you’ve subscribed).
• Comply with legal requirements and protect our rights.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement reasonable technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data. However, please be aware that no method of transmission over the internet is 100% secure.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

• Service Providers: We may share your data with trusted service providers who assist us in operating our website or delivering services to you.
• Legal Requirements: We may disclose your information if required by law, or in response to a valid legal request by authorities.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and improve functionality. You can manage or disable cookies through your browser settings.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Correct or update your information.
• Request the deletion of your personal data.
• Opt-out of marketing communications at any time by following the unsubscribe link in our emails.

To exercise these rights, please contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Phone: (726) 201-2024

Email:

[email protected]

[email protected]

Address: 7700 Broadway St Ste 104, San Antonio, TX 78209